Crunch Fitness - Ithaca

Helene Gorthy a month ago

Caleb was amazing. He helped me decide which membership best suited my needs. Crunch is an amazing gym!! Highly recommend

Ellie Emmelhainz a month ago

Big dawg Logan absolute beast. Such a chill guy and always brightens my day. Crunch Ithaca is so much better than the one in Syracuse, I went once and never again. The Ithaca location is ran so well and very clean and well maintained.

Rebecca Fisher 3 months ago

Kyla is amazing! She is very motivating, encouraging and has been able to build a community around her 6 am HIIT. That only has she created an accountability group, but she is able to push each one of us individually during a group class, which is a talent. I highly recommend any of her classes!

Elizabeth Ortolaza (Liz) 4 months ago

Hello! I apologize about my last review. But I do need to say, after almost 4 months, you are still trying to charge me, how fun! I closed my band account just because of you guys 😊 despite countless attempts at speaking with you in store, representatives on the phone, and more, my membership is still not cancelled! How fun! I need you to contact me immediately or I will be going to the police. Thank you!!!

Tyler Lawton 4 months ago

During the winter, staff and signage encourage members to leave muddy/snowy footwear in the foyer area to help protect the floors and equipment. I left my $200 boots there as directed, and they were stolen. What bothered me most was the response afterward. A manager (Ashley, I believe) told me she had seen a homeless man in the foyer and suggested maybe he took them, then followed up by saying I should have locked my boots up. That response felt dismissive and frustrating given the circumstances. If members are encouraged to leave shoes in that area, there should be some reasonable effort to monitor or secure it, whether through cameras or staff oversight. I can afford to replace the boots, and if they helped keep someone's feet warm over the winter, I'm glad. The problem is the principle of the situation and how it was handled. Additionally, it was very difficult to cancel my membership. And when I finally figured out how to cancel, I had went past my payment date and got an extra month charged, not to mention the extra hidden cancellation fee I had to pay.